FAQs & Troubleshooting
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125 Results
- 1Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 2I cannot print using a HSe cassette.
- 3Which brands of Ni-MH rechargeable batteries do you recommend?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6When I try to print the printer information, the red lamp flashes and the print does not start.
- 7Printing is not possible. (USB connection)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 10How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 13(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 15Where can I download the latest P-touch Editor for Mac?
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 18"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 19Where can I find my Brother printer's serial number?
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 22I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 23I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 24What is the Label List? (P-touch Editor 5.x for Windows)
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26How is the print head cleaning cassette used?
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 29How can I print without displaying the print monitor screen?
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 32How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 33The driver downloaded from the website cannot be installed.
- 34How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37I get an error message and cannot update the firmware. (Windows 10 or later)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41The label does not cut well.
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43How do I start P-touch Editor Lite when connecting the printer to my computer?
- 44My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 45I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 46How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 47How to identify your Operating System (OS) for Windows or Mac
- 48How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 49The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 50The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)