FAQs & Troubleshooting
Latest |
57 Results
- 127.09.2024Where can I find my Brother printer's serial number?
- 227.09.2024What Android™ mobile application can I use?
- 327.09.2024What iOS mobile application can I use?
- 427.09.2024How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 517.01.2024Does my printer support Bluetooth® Ver 5.0, Class 2?
- 601.09.2023How do I print multiple lines of text? (P-touch Design&Print)
- 713.07.2023Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 817.02.2023The printer does not print from my mobile device or does not print correctly.
- 902.05.2022I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 1007.03.2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 1116.02.2022How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 1215.11.2021How can I create a barcode label? (iPrint&Label)
- 1321.07.2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 1415.01.2021How many mobile devices can I connect to one printer via Bluetooth®?
- 1506.11.2020When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 1606.11.2020What do the indicator lights mean?
- 1717.07.2020Why does the power turn off when I press the print key?
- 1814.07.2020The printer is not connected to my mobile device correctly.
- 1914.07.2020The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2014.07.2020I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 2106.07.2020How is the print head cleaning cassette used?
- 2206.07.2020How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 2306.07.2020How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 2406.07.2020A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 2506.07.2020How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 2606.07.2020What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 2706.07.2020I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 2806.07.2020How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 2906.07.2020Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 3006.07.2020I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 3112.06.2020The tape got jammed or stuck in the printer.
- 3228.05.2020The printed label contains blank horizontal lines.
- 3303.04.2020The tape is ejected with the paper liner separated from the tape.
- 3402.04.2020When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 3531.03.2020The fabric tape became detached after washing.
- 3611.12.2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 3711.09.2019Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 3804.06.2019The label does not cut well.
- 3905.03.2019I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 4029.11.2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 4127.11.2018What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 4216.08.2018Can my printer use TZ/TZe tapes?
- 4331.07.2018Why doesn't my machine turn on when the Power button is pressed?
- 4404.07.2018Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 4504.06.2018The printer stops while printing, or the tape is cut in the middle of the text.
- 4628.02.2018Which brands of Ni-MH rechargeable batteries do you recommend?
- 4722.12.2017The top and base layers of the laminated tape are misaligned.
- 4815.06.2017What is the compatible barcode protocol? (iPrint&Label)
- 4921.11.2016Power Supply
- 5020.09.2016How do I set a tape cassette?