FAQs & Troubleshooting
![]() |
Latest |
25 Results
- 113.12.2024How to identify your Operating System (OS).
- 214.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 324.10.2022Can I print using the IPP protocol on Windows XP?
- 422.08.2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 530.07.2018I cannot print from my computer via network. (For Windows)
- 627.10.2017I cannot print from my computer via network. (For Macintosh)
- 727.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 825.03.2016Can I print from or scan to Android™ Smartphone?
- 925.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 1017.01.2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 1123.10.2013I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 1214.05.2013How can I change the IP address?
- 1304.11.2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 1404.11.2011I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 1531.10.2011I updated the Web BRAdmin and cannot enable the logging function.
- 1626.11.2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 1729.06.2009How do I factory reset the print server?
- 1817.10.2006What is a file server based network and do Brother printers work in that type of environment?
- 1907.09.2006How do I disable the APIPA protocol?
- 2006.09.2006What is UPnP and SSDP?
- 2124.08.2006I have assigned an IP address to the printer, but I am unable to print or communicate with it using a web browser. What should I do?
- 2224.08.2006What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 2324.08.2006What is APIPA?
- 2410.05.2006I cannot use the "Modules Update" button on Web BRAdmin.
- 2531.10.2005How do I change the print server password?