FAQs & Troubleshooting
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210 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot find some option in the Printing preferences. (For Windows)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5Install the Brother iPrint&Scan application (for mobile device)
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7(Video) When I print photos, the color quality is not good.
- 8Check the Print Quality
- 9(Video) Set up your Brother machine
- 10(Video) Load A4/Letter papers
- 11(Video) Connect telephone line and power cords
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13One or more of my colors are not printing (blank).
- 14Delete print jobs from the print queue.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Can third party ink be used to refill the ink tanks?
- 19Change the Print Options to Improve Your Print Results
- 20Load Paper in the Multi‑purpose Tray (MP Tray)
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22What is Brother Web Connect?
- 23Printer Jam or Paper Jam
- 24Improve poor print quality.
- 25Refill Ink
- 26Other Problems
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28(Video) Load Envelopes
- 29Print using only the black ink tank when the Color tanks have run out.
- 30Document Jam
- 31Access Web Based Management
- 32Reset Your Machine
- 33Out of Memory
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35I cannot print full-page photos or images using Email Print.
- 36What driver package format is supported by my Linux distribution?
- 37Check the Print Alignment from Your Brother Machine
- 38Load Documents on the Scanner Glass
- 39Load Documents in the Automatic Document Feeder (ADF)
- 40(Video) Fill the ink tanks
- 41Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 42What is Brother iPrint&Scan?
- 43Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 44What is the default password for my Brother machine?
- 45The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Reduce Printing Noise
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50High Temperature