FAQs & Troubleshooting
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259 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Unpack your Brother machine
- 5Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 6(Video) Load A4/Letter paper
- 7Load envelopes
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Check the Print Quality
- 11Unable to Print XX
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14Telephone Line Interference/VoIP.
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17(Video) Connect telephone line and power cords
- 18One or more of my colors are not printing (blank).
- 19I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Scan from the Brother iPrint&Scan application using Windows Phone.
- 22Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 23Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 24Low Temperature
- 25Print as a Poster (Windows®)
- 26(Video) Load an Envelope (Manual Feed Slot)
- 27Printing/ Scanning with a mobile device
- 28I cannot make borderless prints.
- 29Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32Paper Size Mismatch / Size Mismatch
- 33Paper Jam
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37What is AirPrint?
- 38Loading paper in the manual feed slot.
- 39Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Correct the Paper Feed to Clear Vertical Lines
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47What is Brother iPrint&Scan?
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Reduce Printing Noise