FAQs & Troubleshooting
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298 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5What driver package format is supported by my Linux distribution?
- 6The printer status is Offline or Paused.
- 7Set up a Scan to Network Profile
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Print as a Poster (Windows®)
- 10(Video) Load A3/Ledger paper
- 11Add your Brother machine with AirPrint (macOS)
- 12Check the Print Alignment from Your Brother Machine
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Print using only the black ink tank when the Color tanks have run out.
- 16Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 17Prevent Smudged Printouts and Paper Jams (Mac)
- 18Prevent Smudged Printouts and Paper Jams (Windows®)
- 19Paper Jam
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21What is Brother iPrint&Scan?
- 22I still receive the error message "Paper Jam" after I removed the jammed paper.
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24Enlarge or Reduce Copied Images
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Load Paper in the Multi-purpose Tray (MP Tray)
- 28Reduce Printing Noise
- 29Load Photo Paper in Paper Tray #1
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 33(Video) Fill the ink tanks
- 34Printing/ Scanning with a mobile device
- 35I cannot make borderless prints.
- 36My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39Load A3, Ledger, or Legal Size Paper in Tray #1
- 40Delete print jobs from the print queue.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 44Change the printer driver settings (Windows/macOS)
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47(Video) Unpack your Brother machine
- 48Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.