FAQs & Troubleshooting
Latest |
371 Results
- 104.07.2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 227.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 319.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 413.06.2024My Brother machine is unresponsive.
- 505.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 628.05.2024Drum End Soon
- 722.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 814.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 914.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1031.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1110.01.2024What is the default password for my Brother machine?
- 1204.01.2024Easy Scan to E-mail
- 1304.12.2023Toner Low
- 1417.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1529.08.2023Verify if the Brother machine has a dial tone.
- 1610.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1727.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1808.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1906.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2006.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2101.06.2023Add your Brother machine with AirPrint (macOS)
- 2201.06.2023Delete print jobs from the print queue.
- 2316.05.2023I cannot print from my computer via USB.
- 2426.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2510.04.2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 2607.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2707.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2803.04.2023Change machine settings from your computer.
- 2931.03.2023What is Brother Web Connect?
- 3027.03.2023"Offline" appears on the Status Monitor.
- 3127.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3227.03.2023Change the printer driver settings (Windows/macOS)
- 3327.03.2023The printer status is Offline or Paused.
- 3417.03.2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3517.03.2023I can print but cannot scan via network. (For Windows)
- 3617.03.2023Open the "Scanners and Cameras" and Properties.
- 3715.02.2023How to use Driver Deployment Wizard(only available for Windows)
- 3815.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3915.02.2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4014.02.2023Scan a document in Windows 8 and Windows 10.
- 4114.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4213.01.2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4312.01.2023Can I print in monochrome if one of the color toners run out?
- 4406.01.2023Condensation
- 4519.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 4619.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 4713.12.2022How to identify your Operating System (OS).
- 4824.11.2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 4924.11.2022Import a Certificate and Private Key
- 5015.11.2022Export the Certificate and Private Key