FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 219.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 305.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 404.06.2024Paper is Jammed in the Output Paper Tray *
- 504.06.2024Paper is Jammed in the MP tray *
- 629.05.2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 714.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 808.02.2024(Video) Paper is Jammed in the 2-sided Tray
- 908.02.2024(Video) Paper is Jammed inside the Machine
- 1008.02.2024(Video) Paper is Jammed in the Back of the Machine
- 1108.02.2024(Video) Paper is Jammed in the Paper Tray
- 1208.02.2024(Video) Paper is Jammed in the Manual Feed Slot
- 1308.02.2024(Video) Paper is Jammed in the MP tray
- 1408.02.2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 1508.02.2024(Video) Document is Jammed under the Document Cover
- 1608.02.2024(Video) Document is Jammed in the Top of the ADF Unit
- 1731.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1810.01.2024What is the default password for my Brother machine?
- 1904.12.2023Toner Low
- 2009.11.2023Print the Network Configuration Report *
- 2109.11.2023Reduce Toner Consumption *
- 2209.11.2023Document is Jammed under the Document Cover *
- 2309.11.2023Document is Jammed in the Top of the ADF Unit *
- 2409.11.2023Access Web Based Management *
- 2509.11.2023Print the WLAN Report *
- 2609.11.2023Clean the Drum Unit *
- 2709.11.2023Replace the Waste Toner Box *
- 2809.11.2023Paper is Jammed in the 2-sided Tray *
- 2909.11.2023Paper is Jammed in the Back of the Machine *
- 3009.11.2023Paper is Jammed Inside the Machine *
- 3109.11.2023Paper is Jammed in the Paper Tray *
- 3209.11.2023Clean the Scanner *
- 3309.11.2023Clean the Corona Wires *
- 3409.11.2023Replace the Drum Unit *
- 3509.11.2023Reset the Network Settings to the Factory Settings *
- 3609.11.2023Replace the Toner Cartridge *
- 3709.11.2023Clean the Paper Pick-up Rollers *
- 3809.11.2023Load Documents in the Automatic Document Feeder (ADF) *
- 3909.11.2023Remove Small Scraps of Paper Jammed in the ADF *
- 4022.09.2023I cannot scan via network.
- 4119.09.2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4219.09.2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4319.09.2023(Video) Set up your Brother machine
- 4407.09.2023Cannot Scan ##
- 4529.08.2023Verify if the Brother machine has a dial tone.
- 4610.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4727.07.2023I get a TS error when trying to print on a wireless network.
- 4826.07.2023Media Type Mismatch or Media Mismatch
- 4905.07.2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 5005.07.2023I cannot print on a wireless (Wi-Fi) network (Mac)