FAQs & Troubleshooting
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340 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Curled or wavy
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Paper is Jammed in the Paper Tray
- 7Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9Install a Certificate on Your Brother Machine
- 10Load Thick Paper in the Paper Tray
- 11Load Paper in the Multi‑purpose Tray (MP Tray)
- 12Turn Off Memory Receive
- 13Load and Print on Envelopes Using the MP Tray
- 14Load and Print Thick Paper and Labels Using the MP Tray
- 15(Video) Unpack your Brother machine and install the toner cartridge
- 16(Video) Connect telephone line and power cords
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18How to identify your Operating System (OS).
- 19(Video) Replace the Toner Cartridge
- 20Set the Date and Time Using Web Based Management
- 21Reduce Printing Noise
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 24Add your Brother machine with AirPrint (macOS)
- 25After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 26What is Brother iPrint&Scan?
- 27Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 28Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 29Document Jam
- 30Reset the Network Settings to the Factory Settings
- 31Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 32Step by Step Guide for Creating and Installing a Certificate
- 33Clean the Paper Pick-up Rollers
- 34I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 35Use Universal Print (Windows)
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 38Configure LDAP Authentication Using Web Based Management
- 39Unpack your Brother machine and install the toner cartridge
- 40The printer status is Offline or Paused.
- 41Use voice mail on the same line as my Brother machine.
- 42Paper is Jammed in the Back of the Machine
- 43What is the default password for my Brother machine?
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Change Memory Receive Options
- 46Restrict the functions available on your Brother machine and the number of prints.
- 47Create a Self-signed Certificate
- 48I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 49Discover the MAC address of the Brother network card
- 50Reduce Toner Consumption