FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 219.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 305.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 429.05.2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 528.05.2024Toner Low or Prepare New Toner Cartridge
- 628.05.2024Drum End Soon
- 714.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 808.02.2024(Video) Paper is Jammed in the 2-sided Tray
- 908.02.2024(Video) Paper is Jammed inside the Machine
- 1008.02.2024(Video) Paper is Jammed in the Back of the Machine
- 1108.02.2024(Video) Paper is Jammed in the Paper Tray
- 1208.02.2024(Video) Paper is Jammed in the MP tray
- 1308.02.2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 1408.02.2024(Video) Document is Jammed under the Document Cover
- 1508.02.2024(Video) Document is Jammed in the Top of the ADF Unit
- 1631.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1710.01.2024What is the default password for my Brother machine?
- 1808.12.2023Print the Network Configuration Report *
- 1908.12.2023Remove Small Scraps of Paper Jammed in the ADF *
- 2008.12.2023Document is Jammed under the Document Cover *
- 2108.12.2023Document is Jammed in the Top of the ADF Unit *
- 2208.12.2023Access Web Based Management *
- 2308.12.2023Print the WLAN Report *
- 2408.12.2023Clean the Paper Pick-up Rollers *
- 2508.12.2023Clean the Drum Unit *
- 2608.12.2023Paper is Jammed in the 2-sided Tray *
- 2708.12.2023Paper is Jammed in the Back of the Machine *
- 2808.12.2023Paper is Jammed inside the Machine *
- 2908.12.2023Paper is Jammed in the Paper Tray *
- 3008.12.2023Paper is Jammed in the MP tray *
- 3108.12.2023Clean the Corona Wire *
- 3208.12.2023Replace the Drum Unit *
- 3308.12.2023Reset the Network Settings to the Factory Settings *
- 3408.12.2023Replace the Toner Cartridge *
- 3522.09.2023I cannot scan via network.
- 3607.09.2023Wrong Toner or Wrong Toner Cartridge
- 3707.09.2023Cannot Scan ##
- 3807.09.2023Self-Diagnostic
- 3929.08.2023Verify if the Brother machine has a dial tone.
- 4010.08.2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4110.08.2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4210.08.2023(Video) Set up your Brother machine
- 4310.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4427.07.2023I get a TS error when trying to print on a wireless network.
- 4526.07.2023What is the recommended paper?
- 4626.07.2023Media Type Mismatch or Media Mismatch
- 4726.07.2023Cannot Detect
- 4820.07.2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4920.07.2023Poor fixing
- 5020.07.2023Toner specks