FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2Toner Low or Prepare New Toner Cartridge
- 3Drum End Soon
- 4(Video) Paper is Jammed in the Back of the Machine
- 5Document Jam
- 6What is the default password for my Brother machine?
- 7Install the Brother Mobile Connect application (for mobile device)
- 8Cannot Print ##
- 9Cannot Detect
- 10(Video) Set up your Brother machine
- 11Poor fixing
- 12I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 13I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 152-sided Disable or 2-sided Disabled
- 16Export an address book and import it to another machine
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Change the printer driver settings (Windows)
- 21Out of Memory
- 22(Video) Paper is Jammed in the Paper Tray
- 23Black lines down the page
- 24When I print images, the quality is not good (Linux)
- 25Protect your Brother machine against unauthorised access over the network
- 26Discover the MAC address of the Brother network card
- 27Self-Diagnostic
- 28No Toner
- 29What is the default password for my BRAdmin or Web Based Management?
- 30The scanning speed is slow when scanning from my machine. (Windows)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Delete a network scanner entry. (Linux)
- 34Open the Control Panel (For Windows)
- 35The printer status is Offline or Paused.
- 36(Video) Paper is Jammed in the MP tray
- 37Ghosting images
- 38I cannot print full-page photos or images using Email Print.
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40Set Telephone Line Compatibility for Interference and VoIP Systems
- 41Media Type Mismatch or Media Mismatch
- 42Delete print jobs from the print queue.
- 43How to identify your Operating System (OS).
- 44Cannot Scan ##
- 45Drum !
- 46(Video) Paper is Jammed in the 2-sided Tray
- 47When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 48Open the Status Monitor (Windows)
- 49What is the Network Shared printing?
- 50My Brother machine has no power.