FAQs & Troubleshooting
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340 Results
- 127.08.2024Where can I download Brother iPrint&Scan application for Mac?
- 204.07.2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 327.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 419.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 513.06.2024My Brother machine is unresponsive.
- 605.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 728.05.2024Toner Low or Prepare New Toner Cartridge
- 828.05.2024Drum End Soon
- 922.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 1014.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 1114.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1207.02.2024(Video) Unpack your Brother machine
- 1307.02.2024(Video) Replace the Toner Cartridge
- 1407.02.2024(Video) Load A4/Letter paper
- 1507.02.2024(Video) Connect telephone line and power cords
- 1631.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1710.01.2024What is the default password for my Brother machine?
- 1804.01.2024Easy Scan to E-mail
- 1917.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2022.09.2023I cannot scan via network.
- 2129.08.2023Verify if the Brother machine has a dial tone.
- 2229.08.2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2325.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2410.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2526.07.2023Media Type Mismatch or Media Mismatch
- 2627.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2708.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2806.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2906.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3001.06.2023Print both sides of paper or a booklet automatically
- 3101.06.2023Add your Brother machine with AirPrint (macOS)
- 3201.06.2023Delete print jobs from the print queue.
- 3316.05.2023I cannot print from my computer via USB.
- 3426.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3510.04.2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3607.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3707.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3803.04.2023Change machine settings from your computer.
- 3927.03.2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4027.03.2023"Offline" appears on the Status Monitor.
- 4127.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4227.03.2023Change the printer driver settings (Windows/macOS)
- 4327.03.2023The printer status is Offline or Paused.
- 4417.03.2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4517.03.2023Open the "Scanners and Cameras" and Properties.
- 4615.02.2023How to use Driver Deployment Wizard(only available for Windows)
- 4715.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4815.02.2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4914.02.2023Scan a document in Windows 8 and Windows 10.
- 5014.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)