FAQs & Troubleshooting
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336 Results
- 51Print on Both Sides of the Paper (Macintosh)
- 52Print on Both Sides of the Paper (Windows®)
- 53What is the difference between the toner cartridge and the drum unit?
- 54The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 55I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 56Document Jam
- 57White lines down the page
- 58Gray background
- 59Cannot print after a Windows 10 update (June 2020)
- 60I cannot print using my Brother machine on a wireless network (Mac)
- 61Scan to Email Attachment Using ControlCenter2 (Macintosh)
- 62Easy Scan to E-mail
- 63Load and Print on Envelopes Using the MP Tray
- 64What kind of envelopes and labels are recommended for printing?
- 65Combine multiple scanned documents into a single file with PaperPort™
- 66What is Brother iPrint&Scan?
- 67Discover the MAC address of the Brother network card
- 68I cannot scan via network.
- 69Curled or wavy
- 70Wrinkles or creases
- 71My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 72Scan to Email Attachment
- 73Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 74Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 75Save Scanned Data to a Folder as a PDF File
- 76Send an Email with User Authentication
- 77Load Paper in the Multi‑purpose Tray (MP Tray)
- 78My Brother machine could not be found over the network when I installed drivers on my computer.
- 79A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 80Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 81Change the printer driver settings (Windows/macOS)
- 82The printer status is Offline or Paused.
- 83Use voice mail on the same line as my Brother machine.
- 84Size Error DX or Size Error 2-sided
- 85Smudges on printed pages (Poor fixing)
- 86Enlarge or Reduce Copied Images
- 87Drum !
- 88Store Incoming Faxes in the Machine's Memory
- 89Toner specks
- 90Paper is Jammed in the Paper Tray
- 91Clean the Scanner
- 92Black toner marks across the page
- 93Lines across the page
- 94White lines across the page
- 95Replace Drum
- 96Faint
- 97Black lines down the page
- 98Configure LDAP Authentication Using Web Based Management
- 99My printer takes a long time to start printing when using Airprint. (iOS 16)
- 100After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.