FAQs & Troubleshooting
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326 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Wrinkles or creases
- 4Black toner marks across the page
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Load A4/Letter paper
- 7(Video) Connect telephone line and power cords
- 8Paper is Jammed in the MP tray
- 9What is Brother iPrint&Scan?
- 10Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11Drum !
- 12Curled or wavy
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Faint
- 15Install the optional lower tray
- 16After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 17Load Thick Paper in the Paper Tray
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19(Video) Unpack your Brother machine
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24White spots or black spots at 94 mm (3.7 in.) intervals
- 25Paper is Jammed in the Paper Tray
- 26White lines down the page
- 27White lines, bands or ribbing across the page
- 28Image skewed
- 29Black lines down the page
- 30I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 33Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Smudges on printed pages (Poor fixing)
- 35Toner specks
- 36Paper is Jammed in the Back of the Machine
- 37Lines across the page
- 38Gray background
- 39Replace Drum
- 40(Video) Replace the Toner Cartridge
- 41Hollow print
- 42Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Printing/ Scanning with a mobile device
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47How to identify your Operating System (OS).
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Restrict the functions available on your Brother machine and the number of prints.
- 50Clean the Corona Wire