FAQs & Troubleshooting
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342 Results
- 1The color of your printouts is not what you expected
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Manage Multiple Certificates
- 8Print the Network Configuration Report
- 9Toner scatter or toner stain
- 10(Video) Replace the Toner Cartridge
- 11Set Telephone Line Compatibility for Interference and VoIP Systems
- 12Scan Using Secure Function Lock 3.0
- 13Install a Certificate on Your Brother Machine
- 14Print as a Poster (Windows)
- 15What is Brother iPrint&Scan?
- 16Set the F/T Ring Time (Fast Double-ring)
- 17Calibrate or Calibration Failed or Calibration.
- 18Replace Fuser
- 19The scanning speed is slow when scanning from my machine. (Windows)
- 20Load and Print on Envelopes in the Manual Feed Slot
- 21Load and Print on Labels in the Manual Feed Slot
- 22Change Memory Receive Options
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25Can I print on transparencies e.g. for overhead projectors?
- 26No Toner
- 27Cover is Open
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29(Video) Unpack your Brother machine
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Adjust color settings by using the custom setting in the printer driver
- 32Set the Number of Rings Before the Machine Answers (Ring Delay)
- 33Replace PF Kit xx
- 34Document Jam
- 35Paper is Jammed underneath the Paper Tray
- 36Paper is Jammed in the Back of the Machine
- 37Replace the Drum Unit
- 38White spots
- 39Blank page or some colors are missing.
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Combine Address Book Numbers
- 44Forward Incoming Faxes to Another Machine
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 47Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 48Calibrate Colour Output
- 49What is Distinctive Ring and how do I program it?
- 50Curled or wavy