FAQs & Troubleshooting
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342 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Replace the Drum Unit
- 9Can I print in monochrome if one of the color toners run out?
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12What is Brother iPrint&Scan?
- 13Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14The color of your printouts is not what you expected
- 15Reset Your Brother Machine
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17Print as a Poster (Windows)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Set the Number of Rings Before the Machine Answers (Ring Delay)
- 20The printer status is Offline or Paused.
- 21Use voice mail on the same line as my Brother machine.
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Check the remaining ink or toner level (Linux)
- 24Confirm the results about faxes that I sent and received.
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Set up a Scan to Network Profile
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Replace PF Kit xx
- 29Replace the Belt Unit
- 30Colors are light or faint on the whole page
- 31Cannot print after a Windows 10 update (June 2020)
- 32I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34No Paper / No Paper T1
- 35Reset the Network Settings to the Factory Settings
- 36I cannot find some options in the Print dialog box (macOS 11 or later)
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38(Video) Set up your Brother machine
- 39(Video) Load an Envelope (Manual Feed Slot)
- 40I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 41No Tray / No Tray T1 / No Tray1
- 42Registration or Registration failed.
- 43Calibrate or Calibration Failed or Calibration.
- 44My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46Calibrate Colour Output
- 47What is Distinctive Ring and how do I program it?
- 48I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 49Ghosting images
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)