FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 219.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 305.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 429.05.2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 528.05.2024What is Toner Continue Mode?
- 628.05.2024Toner Low or Prepare New Toner Cartridge
- 728.05.2024Drum End Soon
- 824.05.2024What is the default password for my Brother machine?
- 924.05.2024What is the default password for my BRAdmin or Web Based Management?
- 1023.05.2024Clean the Scanner *
- 1123.05.2024Reset the Drum Counter *
- 1223.05.2024Remove Small Scraps of Paper Jammed in the ADF *
- 1323.05.2024Document is Jammed under the Document Cover *
- 1423.05.2024Document is Jammed in the Top of the ADF Unit *
- 1523.05.2024Access Web Based Management *
- 1623.05.2024Print the WLAN Report *
- 1723.05.2024Clean the Drum Unit *
- 1823.05.2024Clean the Corona Wire *
- 1923.05.2024Replace the Drum Unit *
- 2023.05.2024Reset the Network Settings to the Factory Settings *
- 2123.05.2024Replace the Toner Cartridge *
- 2223.05.2024Print the Network Configuration Report *
- 2323.05.2024Paper is Jammed in the 2-sided Tray *
- 2423.05.2024Paper is Jammed in the Back of the Machine *
- 2523.05.2024Paper is Jammed inside the Machine *
- 2623.05.2024Paper is Jammed in the Paper Tray *
- 2714.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2808.02.2024(Video) Paper is Jammed in the 2-sided Tray
- 2908.02.2024(Video) Paper is Jammed inside the Machine
- 3008.02.2024(Video) Paper is Jammed in the Back of the Machine
- 3108.02.2024(Video) Paper is Jammed in the Output Paper Tray
- 3208.02.2024(Video) Paper is Jammed in the Paper Tray
- 3308.02.2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 3408.02.2024(Video) Document is Jammed under the Document Cover
- 3508.02.2024(Video) Document is Jammed in the Top of the ADF Unit
- 3631.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3729.09.2023(Video) Load an Envelope (Manual Feed Slot)
- 3829.09.2023Ghosting images
- 3922.09.2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4022.09.2023Poor fixing
- 4122.09.2023I cannot scan via network.
- 4214.09.2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4314.09.2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4407.09.2023Wrong Toner or Wrong Toner Cartridge
- 4507.09.2023Media Type Mismatch or Media Mismatch
- 4607.09.2023Cannot Scan ##
- 4707.09.2023Self-Diagnostic
- 4806.09.2023Toner Ended
- 4906.09.2023Manual Feed
- 5005.09.2023(Video) Set up your Brother machine