FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What is the default password for my BRAdmin or Web Based Management?
- 2The printer status is Offline or Paused.
- 3Discover the MAC address of the Brother network card
- 4Add your Brother machine with AirPrint (macOS)
- 5Drum End Soon
- 6(Video) Paper is Jammed inside the Machine
- 7What is the default password for my Brother machine?
- 8(Video) Document is Jammed in the Top of the ADF Unit
- 92-sided Disable or 2-sided Disabled
- 10No Toner
- 11Document Jam
- 12I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 13Media Type Mismatch or Media Mismatch
- 14How to identify your Operating System (OS).
- 15Toner Low or Prepare New Toner Cartridge
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18Wrong Toner or Wrong Toner Cartridge
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Cannot Scan ##
- 22Cannot Print ##
- 23Self-Diagnostic
- 24Cartridge Error
- 25Toner Ended
- 26Cannot Detect
- 27Size Error DX or Size Error 2-sided
- 28Manual Feed
- 29Drum !
- 30Out of Memory
- 31What is the recommended paper?
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 34Send a fax using PC-FAX with LPD/LPRng (Linux)
- 35Check the remaining ink or toner level (Linux)
- 36Set Telephone Line Compatibility for Interference and VoIP Systems
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 39What is Toner Continue Mode?
- 40(Video) Paper is Jammed in the 2-sided Tray
- 41(Video) Paper is Jammed in the Back of the Machine
- 42(Video) Paper is Jammed in the Paper Tray
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 45What driver package format is supported by my Linux distribution?
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47My Brother machine could not be found over the network when I installed drivers on my computer.
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 49I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)