FAQs & Troubleshooting
Popular |
359 Results
- 1(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2(Video) 2-sided Disable or 2-sided Disabled
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4(Video) Manual Feed
- 5(Video) Paper is Jammed inside the Machine
- 6(Video) Cannot Detect
- 7Replace Drum
- 8(Video) Replace the Toner Cartridge
- 9(Video) Paper is Jammed in the Paper Tray
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11Wrinkles or creases
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Size Error DX or Size Error 2-sided
- 14(Video) Paper is Jammed in the Back of the Machine
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16White spots or black spots at 94 mm (3.7 in.) intervals
- 17(Video) Paper is Jammed in the Output Paper Tray
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 23(Video) Load Paper in the Paper Tray
- 24Manage Your Network Machine Securely Using Web Based Management
- 25(Video) Enable the Brother machine's network interface.
- 26(Video) Load A4/Letter paper
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29How to identify your Operating System (OS).
- 30Scan Unable XX
- 31Cannot Detect
- 32(Video) Reset Your Brother Machine
- 33Toner specks
- 34White lines, bands or ribbing across the page
- 35Reset the Network Settings to the Factory Settings
- 36(Video) Reset the Network Settings to the Factory Settings
- 37(Video) Print the Network Configuration Report
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Forward Incoming Faxes to Another Machine
- 40Send an Email Securely Using SSL/TLS
- 41Import a Certificate and Private Key
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44Toner Low or Prepare New Toner Cartridge
- 45(Video) Enlarge or Reduce Copied Images
- 46What driver package format is supported by my Linux distribution?
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48(Video) Load an Envelope (Manual Feed Slot)
- 49Send a Fax Using PC-FAX (Windows®)
- 50I cannot scan via USB. (macOS)