FAQs & Troubleshooting
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249 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4What driver package format is supported by my Linux distribution?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Select Receive mode.
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Unpack your Brother machine
- 11Black toner marks across the page
- 12Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 13Document Jam (With Video Instructions)
- 14Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 15Turn the Toner Save Mode on or off.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17What is Brother iPrint&Scan?
- 18Can I print from or scan to Android™ Smartphone?
- 19(Video) Connect telephone line and power cords
- 20(Video) Load an Envelope (Manual Feed Slot)
- 21White lines across the page
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Combine multiple scanned documents into a single file with PaperPort™
- 25Printing/ Scanning with a mobile device
- 26Jam Inside (With Video Instructions)
- 27How to identify your Operating System (OS).
- 28I get a TS error when trying to print on a wireless network.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 31Gray background
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Enable the Brother machine's network interface.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 40Discover the MAC address of the Brother network card
- 41Copied images or documents appear lighter or darker than the original document.
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 44Jam Tray (With Video Instructions)
- 45Confirm that a FAX I sent was received correctly.
- 46What is the BRAdmin Professional software used for?
- 47Print the Network Configuration Report
- 48Delete a network scanner entry. (Linux)
- 49Firewall port requirements of the Scan Key Tool (Linux)
- 50Install PaperPort™ 12SE onto Windows 10.