FAQs & Troubleshooting
Latest |
189 Results
- 128.02.2024Uninstall the drivers. (macOS 13 or greater)
- 207.02.2024(Video) Unpack your Brother machine
- 307.02.2024(Video) Load A4/Letter paper
- 407.02.2024(Video) Connect telephone line and power cords
- 531.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 610.01.2024Turn the Toner Save Mode on or off.
- 705.01.2024(Video) Load an Envelope (Manual Feed Slot)
- 817.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 923.08.2023Out of Memory
- 1010.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1129.06.2023Print both sides of paper or a booklet automatically
- 1227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1306.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1406.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1501.06.2023Delete print jobs from the print queue.
- 1616.05.2023I cannot print from my computer via USB.
- 1719.04.2023I cannot install the Brother printer driver (macOS 11 or later)
- 1807.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1927.03.2023"Offline" appears on the Status Monitor.
- 2027.03.2023Change the printer driver settings (Windows/macOS)
- 2127.03.2023The printer status is Offline or Paused.
- 2217.03.2023Open the "Scanners and Cameras" and Properties.
- 2315.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2414.02.2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 2514.02.2023Scan and save a document in PDF format for Windows (Scan to File)
- 2614.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2714.02.2023Scan a document in Windows 8 and Windows 10.
- 2819.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 2919.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3019.12.2022Toner Low or Prepare New Toner Cartridge
- 3113.12.2022How to identify your Operating System (OS).
- 3217.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3326.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3426.09.2022Scan a document into PaperPort™ using the TWAIN driver
- 3506.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 3601.09.2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 3701.09.2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 3830.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3922.08.2022Configure the Scan to Email Feature (Linux)
- 4010.08.2022(Video) Replace Toner
- 4109.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4228.07.2022Update the Driver or Firmware for your Brother machine
- 4326.07.2022Configure and use the Scan Key Tool (Linux)
- 4423.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4509.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4620.04.2022Uninstall the Brother Software and Drivers (Windows)
- 4714.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4807.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4901.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5024.03.2022I cannot find some option in the Printing preferences. (For Windows)