FAQs & Troubleshooting
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192 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3Replace Drum
- 4(Video) Replace Toner
- 5What driver package format is supported by my Linux distribution?
- 6Curled or wavy
- 7Print both sides of paper or a booklet automatically
- 8Black toner marks across the page
- 9White lines down the page
- 10Load paper in the paper tray
- 11Jam Rear (With Video Instructions)
- 12Jam Inside (With Video Instructions)
- 13(Video) Unpack your Brother machine
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Can I print from or scan to Android™ Smartphone?
- 17(Video) Update the Driver or Firmware for your Brother machine
- 18Scan Unable xx
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Jam Tray (With Video Instructions)
- 21Turn the Toner Save Mode on or off.
- 22When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 23Toner Low or Prepare New Toner Cartridge
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25(Video) Connect telephone line and power cords
- 26I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 27Smudges on printed pages (Poor fixing)
- 28Scan a document in Windows 8 and Windows 10.
- 29White spots or black spots at 94 mm (3.7 in.) intervals
- 30White lines across the page
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Delete print jobs from the print queue.
- 35Size mismatch
- 36Drum !
- 37Out of Memory
- 38What is the recommended paper?
- 39Print on envelopes, labels, or thick paper from the manual feed slot.
- 40I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 41A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Combine multiple scanned documents into a single file with PaperPort™
- 44Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 45Select Receive mode.
- 46Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 47Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 48Toner specks
- 49Confirm that a FAX I sent was received correctly.
- 50Faint