FAQs & Troubleshooting
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342 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Paper Jam
- 3Cannot Detect
- 4Use voice mail on the same line as my Brother machine.
- 5One or more of my colors are not printing (blank).
- 6Why doesn't the machine answer when receiving a call?
- 7(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 8Load paper in the paper tray
- 9(Video) Load photo paper
- 10Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11Can I print from or scan to Android™ Smartphone?
- 12Document Jam
- 13(Video) Load plain Letter/A4 paper
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19I still receive the error message "Paper Jam" after I removed the jammed paper.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Replace Ink
- 22(Video) Install the ink cartridges
- 23(Video) Print a disc label or photo onto a printable disc.
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27Where can I find the ink cartridges for my new Brother machine?
- 28Change the printer driver settings (Windows/macOS)
- 29Improve poor print quality.
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Install BookScan & Whiteboard Suite onto Windows 10.
- 33Out of Fax Memory
- 34I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 35Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 36Protect your Brother machine against unauthorised access over the network
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38(Video) Connect the telephone line and power cord
- 39Preview a fax before I send it.
- 40Delete print jobs from the print queue.
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Install Starter Ink
- 44What is AirPrint?
- 45The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Unable to Print 7X
- 48Ink Absorber Full
- 49Unable to Print 3X
- 50The edge of glossy paper is smudged.