FAQs & Troubleshooting
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384 Results
- 51Scan from the Brother iPrint&Scan application using Windows Phone.
- 52I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 53Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 54Print a web page from iPrint&Scan when using an Android™ mobile device.
- 55Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 56Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 57High Temperature
- 58Change the printer driver settings (Windows/macOS)
- 59The printer status is Offline or Paused.
- 60I am sharing my Brother machine. I can print but cannot scan.
- 61When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 62Verify if the Brother machine has a dial tone
- 63I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 64Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 65Can I restrict access to certain operations on my Brother machine?
- 66I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 67Document Jam
- 68Forward a fax to another fax machine when my machine has a mechanical problem.
- 69Where is the USB port on the machine?
- 70What is Distinctive Ring and how do I program it?
- 71Is there a way to view how much ink is remaining?
- 72Replace Ink
- 73The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 74My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 75How do I load envelopes into my machine?
- 76I'm using Macintosh. What is the PreScan option used for?
- 77I'm unable to access the media (memory) card in the media slot. What can I do?
- 78Large characters are printed incorrectly. (Linux)
- 79The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 80Open the "Scanners and Cameras" and Properties.
- 81Scan a document and open the scanned image with a graphics application (For Macintosh)
- 82Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 83Can I print from and scan to iPhone, iPod touch and iPad?
- 84How do I clear the message "Cannot Detect" from the display?
- 85I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 86Cannot print after a Windows 10 update (June 2020)
- 87"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 88Windows 10 Support Information
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90Enable the Brother machine's network interface.
- 91How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 92Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 93What is Brother iPrint&Scan?
- 94The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 95I'm having problems receiving faxes from one particular number.
- 96On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 97How to identify your Operating System (OS).
- 98Out of Fax Memory
- 99Change the quality of the faxes I send.
- 100I cannot start ControlCenter4.