FAQs & Troubleshooting
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282 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Load paper in the paper tray
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8(Video) Load A4/Letter paper
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Document Jam
- 12Use voice mail on the same line as my Brother machine.
- 13Replace Ink
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 18Unable to Print 3X
- 19One or more of my colors are not printing (blank).
- 20Paper Jam
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Wrong Ink Color
- 23Out of Fax Memory
- 24No Paper Fed
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27The printer status is Offline or Paused.
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 30Confirm that a FAX I sent was received correctly.
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33(Video) Set up your Brother machine
- 34Paper tray not detected/ Paper tray #2 not detected
- 35Printing/ Scanning with a mobile device
- 36Install Starter Ink
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 39Unable to Print 7X
- 40High Temperature
- 41Print using only the black ink cartridge when the Color cartridges have run out.
- 42Can third party ink be used to refill the ink cartridges?
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 46Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 47Ink Absorber Full / Ink Absorber Pad Full
- 48Scan multiple pages into one file instead of each scan being saved as a separate file.
- 49Cover is Open
- 50Set up an answering machine (TAD) to work on the same line as the Brother machine.