FAQs & Troubleshooting
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303 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 6Can I print from or scan to Android™ Smartphone?
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10When I print, the pages are smudged with ink.
- 11Configure a cover page for PC-FAX.
- 12What driver package format is supported by my Linux distribution?
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 17The printer status is Offline or Paused.
- 18Paper Jam
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 21Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 23Ink Absorber Full
- 24No Paper Fed
- 25Load paper in the paper tray
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 28Store a Speed Dial number from my Brother machine's Caller ID History.
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Printing/ Scanning with a mobile device
- 31Print a web page from iPrint&Scan when using an Android™ mobile device.
- 32The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 33My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 34Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 35I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 36In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 37What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Easy Scan to E-mail
- 41Use the Network Connection Repair Tool (Windows)
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 44The text and images on my copies and sent faxes are reversed.
- 45Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.