FAQs & Troubleshooting
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140 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Telephone Line Interference/VoIP.
- 7The printer status is Offline or Paused.
- 8Replace Ink
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Check the remaining ink or toner level (Linux)
- 11Cannot Detect Ink Volume
- 12Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 13What driver package format is supported by my Linux distribution?
- 14Check the Print Alignment from Your Brother Machine
- 15What is the recommended paper?
- 16(Video) Print a long paper
- 17Add your Brother machine with AirPrint (macOS)
- 18Important points for specifying the scan area (Linux)
- 19I cannot print using my Brother machine on a wired network (Windows/macOS)
- 20Change the Print Options to Improve Your Print Results
- 21Check the Print Quality
- 22Load Documents in the Automatic Document Feeder (ADF)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25The scanning speed is slow when scanning from my machine. (Windows)
- 26I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot print full-page photos or images using Email Print.
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31Change the brscan5 scan settings using XSane (Linux)
- 32Export an address book and import it to another machine
- 33When I print images, the quality is not good (Linux)
- 34I installed scan-key-tool, but it does not work. (Linux)
- 35Command List of brscan. (Linux)
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37Sleep
- 38Install the Brother Mobile Connect application (for mobile device)
- 39Protect your Brother machine against unauthorised access over the network
- 40Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 41Change the printer driver settings (Windows)
- 42Paper Size Mismatch
- 43Cover is Open
- 44I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 45Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 46I cannot connect my machine to a Windows 11 computer via USB.
- 47I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 48The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)