FAQs & Troubleshooting
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140 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Printer Jam or Paper Jam
- 6Replace Ink
- 7Cannot Print XX or Print Unable XX
- 8(Video) Set up your Brother machine
- 9The printer status is Offline or Paused.
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Sleep
- 12Delete print jobs from the print queue.
- 13Cannot Detect Ink Volume
- 14Cannot Scan XX or Unable to Scan XX
- 15Paper Size Mismatch
- 16I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18(Video) Print a long paper
- 19I cannot print full-page photos or images using Email Print.
- 20Cannot print after a Windows 10 update (June 2020)
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22I cannot print using my Brother machine on a wired network (Windows/macOS)
- 23Change the Print Options to Improve Your Print Results
- 24Check the Print Alignment from Your Brother Machine
- 25Check the Print Quality
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 29Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 30Print the Network Configuration Report
- 31The scanning speed is slow when scanning from my machine. (Windows)
- 32Clean the Paper Pick-up Rollers for Paper Tray #2
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34Add your Brother machine with AirPrint (macOS)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36How Brother inkjet printers measure remaining page yields
- 37Update the Driver or Firmware for your Brother machine
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39Paper is Jammed in the Front of the Machine
- 40Protect your Brother machine against unauthorised access over the network
- 41Discover the MAC address of the Brother network card
- 42Ink Low
- 43Cannot Detect
- 44What is the default password for my BRAdmin or Web Based Management?
- 45Cover is Open
- 46What is the recommended paper?
- 47I cannot connect my machine to a Windows 11 computer via USB.
- 48Remove Paper Scraps
- 49Document is Jammed inside the ADF Unit
- 50Install Starter Ink