FAQs & Troubleshooting
Latest |
235 Results
- 106.08.2024Where can I download Brother iPrint&Scan application for Mac?
- 201.08.2024Paper Jam
- 304.07.2024Scan a document using Brother iPrint&Scan. (macOS only)
- 419.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 505.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 631.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 718.01.2024Send a PC-FAX
- 817.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 910.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1027.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1127.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1206.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401.06.2023Delete print jobs from the print queue.
- 1516.05.2023I cannot print from my computer via USB.
- 1607.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1727.03.2023"Offline" appears on the Status Monitor.
- 1827.03.2023Change the printer driver settings (Windows/macOS)
- 1927.03.2023The printer status is Offline or Paused.
- 2024.03.2023Open the Status Monitor
- 2117.03.2023Open the "Scanners and Cameras" and Properties.
- 2215.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2314.02.2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 2414.02.2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 2514.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2614.02.2023Set up a Group for Broadcasting faxes.
- 2719.12.2022Cannot Detect Ink Volume
- 2819.12.2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2919.12.2022Can third party ink be used to refill the ink cartridges?
- 3013.12.2022How to identify your Operating System (OS).
- 3113.12.2022Is there a way to view how much ink is remaining?
- 3220.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3317.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3426.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3506.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 3631.08.2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 3730.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3822.08.2022Configure the Scan to Email Feature (Linux)
- 3909.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4026.07.2022Configure and use the Scan Key Tool (Linux)
- 4119.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4223.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4320.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4520.04.2022Uninstall the Brother Software and Drivers (Windows)
- 4614.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4707.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4801.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 4901.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5024.03.2022I cannot find some option in the Printing preferences. (For Windows)