FAQs & Troubleshooting
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138 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Telephone Line Interference/VoIP.
- 3Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 4Check the Print Quality
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Install the Brother Mobile Connect application (for mobile device)
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10One or more of my colors are not printing (blank).
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Cannot Print XX or Print Unable XX
- 13Improve poor print quality.
- 14The scanning speed is slow when scanning from my machine. (Windows)
- 15Change the brscan5 scan settings using XSane (Linux)
- 16Set up your Brother machine on a wireless network (Windows/macOS)
- 17Change the Print Options to Improve Your Print Results
- 18Install Starter Ink
- 19What is the default password for my BRAdmin or Web Based Management?
- 20Printer Jam or Paper Jam
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24I cannot print using my Brother machine on a wired network (Windows/macOS)
- 25Load Documents in the Automatic Document Feeder (ADF)
- 26Open the Status Monitor (Windows)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 29Change the printer driver settings (Windows)
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31Large characters are printed incorrectly. (Linux)
- 32When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 33I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 34Paper is Jammed in the Front of the Machine
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36(Video) Set up your Brother machine
- 37What is the Network Shared printing?
- 38Clean the Paper Pick-up Rollers for Paper Tray #1
- 39Print using only the black ink cartridge when the Color cartridges have run out.
- 40Document Jam
- 41Replace Ink
- 42Uninstall the Brother Software and Drivers (Windows)
- 43I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 44I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 45I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 46I cannot print full-page photos or images using Email Print.
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Configure the Scan to Email Feature (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)