FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Telephone Line Interference/VoIP.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5Cannot Detect
- 6I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7Change the Print Options to Improve Your Print Results
- 8Install Starter Ink
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10Cannot Scan XX or Unable to Scan XX
- 11Check the Print Alignment from Your Brother Machine
- 12Printer Jam or Paper Jam
- 13Replace Ink
- 14How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 15Wrong Ink Cartridge
- 16Cannot Detect Ink Volume
- 17Printer Locked
- 18Ink Low
- 19Print the Network Configuration Report
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22Set up your Brother machine on a wireless network (Windows/macOS)
- 23Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25The printer status is Offline or Paused.
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27What is the default password for my Brother machine?
- 28Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 29Add your Brother machine with AirPrint (macOS)
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31Cannot print after a Windows 10 update (June 2020)
- 32Where can I download Brother iPrint&Scan application for Mac?
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34I cannot print on a wireless (Wi-Fi) network (Mac)
- 35Load Documents in the Automatic Document Feeder (ADF)
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38How to identify your Operating System (OS).
- 39Cannot Print XX or Print Unable XX
- 40Verify if the Brother machine has a dial tone.
- 41Cover is Open
- 42Reset the Network Settings to Factory Default
- 43What is the recommended paper?
- 44I cannot connect my machine to a Windows 11 computer via USB.
- 45Configure and use the Scan Key Tool (Linux)
- 46Command List of brscan. (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48How Brother inkjet printers measure remaining page yields
- 49Check the Print Quality
- 50(Video) Set up your Brother machine