FAQs & Troubleshooting
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243 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2One or more of my colors are not printing (blank). What can I do?
- 3When I print, the pages are smudged with ink. What should I do?
- 4Paper Jam
- 5Load paper in the paper tray
- 6How do I know which side up my photo paper should be in the tray?
- 7How do I load envelopes into my machine?
- 8I cannot send a fax using PC-FAX (Windows 10)
- 9Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 10Make my copied images lighter or darker.
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 13Scan and save a document in PDF format (Scan to File)
- 14Can third party ink be used to refill the ink cartridges?
- 15How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 16In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 17Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 18Forward a fax to another fax machine when my machine has a mechanical problem.
- 19What is Distinctive Ring and how do I program it?
- 20Replace Ink
- 21Is there any way to reduce Ink consumption when printing from my computer?
- 22I cannot receive a color fax.
- 23Windows 10 Support Information
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25I still receive the error message "Paper Jam" after I removed the jammed paper.
- 26How to identify your Operating System (OS).
- 27I am unable to change my Brother machine's Receive Mode.
- 28How do I know which receive mode to select?
- 29Configure a cover page for PC-FAX.
- 30Change the printer driver settings (Windows/macOS)
- 31Where can I get FaceFilter Studio and what can I do with this application?
- 32When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 33Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 34What is the "Station ID" and how do I set it?
- 35Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Delete a network scanner entry. (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Can I print from or scan to Android™ Smartphone?
- 42Can I print from and scan to iPhone, iPod touch and iPad?
- 43Send a PC-FAX
- 44I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 45Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 46I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 47The ink cartridges run out very quickly. Is there any reason for that?
- 48Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 49Scan a document using "Scanner and Camera Wizard" in Windows XP
- 50Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
