FAQs & Troubleshooting
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242 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3One or more of my colors are not printing (blank). What can I do?
- 4Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 5I still receive the error message "Paper Jam" after I removed the jammed paper.
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Replace Ink
- 8I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 11When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 12Where is the USB port on the machine?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Paper Jam
- 15Configure scan settings without administrator privileges (Linux)
- 16Locate files scanned with ControlCenter2 (For Macintosh)
- 17I'm having problems sending a fax overseas.
- 18Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 19I cannot remove red-eye.
- 20Cover is Open
- 21When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 22Forward a fax to another fax machine when my machine has a mechanical problem.
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24Send a fax using PC-FAX with LPD/LPRng (Linux)
- 25When I scan a document using ControlCenter, the scanned file size is too big.
- 26The ink cartridges run out very quickly. Is there any reason for that?
- 27Uninstall the Brother Software and Drivers (Windows)
- 28What driver package format is supported by my Linux distribution?
- 29When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Open the Status Monitor
- 32Where can I find the ink cartridges for my new Brother machine?
- 33How do I clear the message "Cannot Detect" from the display?
- 34Scan and save a document in PDF format (Scan to File)
- 35Can I use voice mail on the same line as my Brother machine?
- 36When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 37Can third party ink be used to refill the ink cartridges?
- 38When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 39Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 40Scan a document in Mac OS X 10.7.
- 41Why doesn't the machine answer when receiving a call?
- 42What is the "Station ID" and how do I set it?
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45How does my telephone company's Caller ID feature work with my Brother machine?
- 46How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 47I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)