FAQs & Troubleshooting
Popular |
342 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The printer status is Offline or Paused.
- 3Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 4When I print, the pages are smudged with ink. What should I do?
- 5I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 6One or more of my colors are not printing (blank). What can I do?
- 7I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 15Can I print from or scan to Android™ Smartphone?
- 16What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 17Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 18Replace Ink
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 22What is Brother iPrint&Scan?
- 23Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 27When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 28Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31Locate files scanned with ControlCenter3 (For Windows)
- 32Wrong Paper Size
- 33The print speed is very slow when I use XML Paper Specification Printer Driver.
- 34Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 35I want to print using CUPS while keeping SELinux enabled. (Linux)
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39Cannot print after a Windows 10 update (June 2020)
- 40All print jobs are aborted and nothing is printed. (Linux)
- 41I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 42Do I need a telephone line to send and receive faxes with my Brother machine?
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45When I print photos, the color quality is not good.
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 48I cannot remove red-eye.
- 49Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 50Uninstall the drivers. (Mac OS X 10.5)