FAQs & Troubleshooting
Latest |
338 Results
- 5123.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5220.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5318.05.2022Locate files scanned with ControlCenter3 (For Windows)
- 5409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5520.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5607.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5701.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5801.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5901.04.2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6024.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 6124.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6217.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6306.01.2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6410.11.2021Open the Control Panel (For Windows)
- 6512.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6602.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6710.02.2021How do I replace the belt unit?
- 6810.02.2021How do I replace the waste toner box?
- 6910.02.2021Replace the drum unit.
- 7010.02.2021Replace the toner cartridge
- 7119.01.2021ControlCenter3 displays a blank screen at startup (Windows)
- 7229.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7322.10.2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 7415.10.2020Install Presto!® PageManager® onto Windows 10.
- 7527.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7616.07.2020Cannot print after a Windows 10 update (June 2020)
- 7706.07.2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7806.07.2020Scan using XSane or GIMP (Linux)
- 7906.07.2020Important points for specifying the scan area (Linux)
- 8006.07.2020What driver package format is supported by my Linux distribution?
- 8102.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8213.05.2020Configure scan settings without administrator privileges (Linux)
- 8313.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 8413.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 8516.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 8606.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 8706.04.2020Delete a network scanner entry. (Linux)
- 8806.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8906.01.2020When I print images, the quality is not good (Linux)
- 9003.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 9103.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9227.11.2019Print command (LPR) (Linux)
- 9327.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9414.11.2019I cannot send a fax using PC-FAX (Windows 10)
- 9530.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9630.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9730.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9829.10.2019Pre-Required Procedures (Linux)
- 9929.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 10029.10.2019Large characters are printed incorrectly. (Linux)