FAQs & Troubleshooting
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298 Results
- 1Pre-Required Procedures (Linux)
- 2The image is ghosted.
- 3Dirty spots are printed.
- 4White streaks or bands appears down the page.
- 5I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 6I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 7Configure and use PC-FAX (CUPS) (Linux)
- 8Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 9Can I reduce the size of a received fax on this machine?
- 10"Paper Jam B" error appears on the LCD. What should I do?
- 11Send a fax using PC-FAX with LPD/LPRng (Linux)
- 12Windows 10 Support Information
- 13PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 14"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 15How do I lock the control panel settings?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Important points for specifying the scan area (Linux)
- 18Can I print from or scan to Android™ Smartphone?
- 19Why do paper jams occur when feeding envelopes?
- 20Which E-mail packages are compatible with ControlCenter3?
- 21How do I reset the printer settings to the default settings?
- 22When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 23How do I factory reset the print server?
- 24I'm using Macintosh®. What are the settings in the Scanner window used for?
- 25White spots appear.
- 26Toner smears when rubbed.
- 27When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 28How do I clear the message "Stacker Full" from the LCD display?
- 29How do I repack my machine?
- 30The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 31The downloaded driver's name is different from my machine's name. (Linux)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Open the "Scanners and Cameras" and Properties.
- 34I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 37How do I configure fax forward to e-mail?
- 38How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 39When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 40Can I transfer faxes in the MFC's memory to the PC?
- 41"Document Jam" error appears on the LCD. What should I do?
- 42When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 43When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 44Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 45Printouts have wrinkles or creases.
- 46Can I print from DOS applications?
- 47What is the printable area per page?
- 48What is the BRAdmin Professional software used for?
- 49When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 50Can I print from and scan to iPhone, iPod touch and iPad?