FAQs & Troubleshooting
Latest |
309 Results
- 104.07.2024Scan a document using Brother iPrint&Scan. (macOS only)
- 219.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 305.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 414.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 514.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 631.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 718.01.2024Send a PC-FAX
- 804.01.2024Easy Scan to E-mail
- 904.12.2023Toner Low
- 1017.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1308.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1401.06.2023Add your Brother machine with AirPrint (macOS)
- 1501.06.2023Delete print jobs from the print queue.
- 1616.05.2023I cannot print from my computer via USB.
- 1710.04.2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1807.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1907.04.2023I cannot print using my Brother machine on a wireless network (Windows)
- 2027.03.2023"Offline" appears on the Status Monitor.
- 2127.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2227.03.2023Change the printer driver settings (Windows/macOS)
- 2327.03.2023The printer status is Offline or Paused.
- 2424.03.2023Open the Status Monitor
- 2517.03.2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2617.03.2023I can print but cannot scan via network. (For Windows)
- 2717.03.2023Open the "Scanners and Cameras" and Properties.
- 2815.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2914.02.2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 3014.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 3114.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3219.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 3319.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3413.12.2022How to identify your Operating System (OS).
- 3524.11.2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 3615.11.2022Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 3720.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3817.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3927.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4026.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4113.09.2022Print a document securely using the Secure Print feature (Windows)
- 4206.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 4330.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4422.08.2022Configure the Scan to Email Feature (Linux)
- 4509.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4626.07.2022Configure and use the Scan Key Tool (Linux)
- 4719.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4812.07.2022I keep getting the error message "Authenticate Err (Authentication error)".
- 4930.06.2022I can print but cannot scan via network. (For Mac)
- 5030.06.2022Check the Node Name of the Brother machine