FAQs & Troubleshooting
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340 Results
- 51How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 52Jam Rear
- 53Jam Inside
- 54Printouts (envelope, cardboard) have creases.
- 55Why doesn't the machine answer when receiving a call?
- 56Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 57Reset the network settings to the factory default
- 58What is the recommended paper?
- 59I'm using Macintosh. What is the PreScan option used for?
- 60What driver package format is supported by my Linux distribution?
- 61Wireless setup is requesting a WPS PIN to complete the setup
- 62Command List of brscan. (Linux)
- 63When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 64Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 65I cannot find some option in the Printing preferences. (For Windows)
- 66Configure and use the Scan to Network feature
- 67The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 68Open the "Scanners and Cameras" and Properties.
- 69Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 70I keep getting the error message "Authenticate Err (Authentication error)".
- 71The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 72Change the printer driver settings (Windows/macOS)
- 73I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 74My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 75Scan and save a document in PDF format (Scan to File)
- 76I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 77Set up my Brother machine to forward the received faxes to another location.
- 78I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 79I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 80Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 81Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 82Document Jam
- 83What is Distinctive Ring and how do I program it?
- 84What kind of memory can I use?
- 85How do I clear the message "MFC is Busy" or "Connect Failure"?
- 86What can happen if the wrong paper is used in your machine.
- 87When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 88Reset the network settings to the factory default (video instructions available)
- 89I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 90Configure scan settings without administrator privileges (Linux)
- 91Install PaperPort™ 12SE / 14SE onto Windows 10.
- 92"Offline" appears on the Status Monitor.
- 93I'm having a problem with the print quality. How can I solve it?
- 94Cannot print after a Windows 10 update (June 2020)
- 95When I print images, the quality is not good (Linux)
- 96The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 97The driver installation finished successfully but I cannot print. (Linux)
- 98I cannot print using my Brother machine on a wireless network (Windows)
- 99ControlCenter3 displays a blank screen at startup (Windows)
- 100Enable the Brother machine's network interface.