FAQs & Troubleshooting
 |
Popular |
324 Results
- 1I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 2Printouts have wrinkles.
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Transfer faxes to the PC when my machine has a mechanical problem
- 8When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 11I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 12The toner does not fix to paper well. (Poor fixing)
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 15What is Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Can I print from or scan to Android™ Smartphone?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 20When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 21Drums End Soon/ Drum End Soon(X)
- 22What can happen if the wrong paper is used in your machine.
- 23I'm using Macintosh. What is the PreScan option used for?
- 24Protect your Brother machine against unauthorised access over the network
- 25I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 26Belt End Soon
- 27Scan and save a document in PDF format (Scan to File)
- 28Set up my Brother machine to forward the received faxes to another location.
- 29Carry out calibration to improve the color density
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 32What is Distinctive Ring and how do I program it?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 35I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 38Scan from the Brother iPrint&Scan application using Windows Phone.
- 39Configure and use the Scan to FTP feature
- 40I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 41The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 42Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 45The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 46Windows 7 Support Information
- 47I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 48The paper is skewed when it's printed.
- 49My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 50No Waste Toner
