FAQs & Troubleshooting
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324 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 5WT Box End Soon
- 6Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 9The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 10Setup and use Brother PC-FAX receiving
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12Printouts have wrinkles.
- 13What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17The printer status is Offline or Paused.
- 18I'm having a problem with the print quality. How can I solve it?
- 19Can I use voice mail on the same line as my Brother machine?
- 20The toner does not fix to paper well. (Poor fixing)
- 21Replace Drum
- 22Replace Toner
- 23Turn the Toner Save Mode on or off.
- 24Configure scan settings without administrator privileges (Linux)
- 25I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 26Check the firmware version.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28How to identify your Operating System (OS).
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 31Configure a cover page for PC-FAX.
- 32Belt End Soon
- 33Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 36I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 37Document Jam
- 38How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 39Where can I find my Brother machine's serial number?
- 40Printouts (envelope, cardboard) have creases.
- 41Confirm that a FAX I sent was received correctly
- 42Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 43Out of Memory
- 44The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 45What is the recommended paper?
- 46Print on envelopes, labels or thick paper from the Manual feed slot
- 47Configure and use PC-FAX (CUPS) (Linux)
- 48Scan using XSane or GIMP (Linux)
- 49I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 50Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
