FAQs & Troubleshooting
Latest |
362 Results
- 106.08.2024Where can I download Brother iPrint&Scan application for Mac?
- 204.07.2024Scan a document using Brother iPrint&Scan. (macOS only)
- 319.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 405.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 514.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 614.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 731.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 818.01.2024Send a PC-FAX
- 917.11.2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1010.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1127.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1208.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1301.06.2023Add your Brother machine with AirPrint (macOS)
- 1401.06.2023Delete print jobs from the print queue.
- 1516.05.2023I cannot print from my computer via USB.
- 1626.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1710.04.2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1807.04.2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1907.04.2023I cannot print using my Brother machine on a wireless network (Windows)
- 2027.03.2023Duplex (two-sided) scan
- 2127.03.2023"Offline" appears on the Status Monitor.
- 2227.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2327.03.2023Change the printer driver settings (Windows/macOS)
- 2427.03.2023The printer status is Offline or Paused.
- 2524.03.2023Open the Status Monitor
- 2617.03.2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2717.03.2023I can print but cannot scan via network. (For Windows)
- 2817.03.2023Open the "Scanners and Cameras" and Properties.
- 2915.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3014.02.2023Setup and use Brother PC-FAX receiving
- 3114.02.2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 3214.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 3314.02.2023Store numbers on my Brother machine for easy dialing from the computer. (For Windows)
- 3414.02.2023Scan a document in Windows 8 and Windows 10.
- 3519.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 3613.12.2022How to identify your Operating System (OS).
- 3713.12.2022Curled or wavy
- 3824.11.2022Configure and use the Scan to FTP feature
- 3916.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 4015.11.2022Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 4131.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 4217.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 4312.10.2022Can I print from DOS applications?
- 4411.10.2022Set the Brother machine to prevent public access to certain features
- 4527.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4626.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4712.09.2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 4806.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 4930.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5030.08.2022Configure and use the Scan to Network feature (For Windows)