FAQs & Troubleshooting
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296 Results
- 251Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 252Scan a document in Windows 8 and Windows 10.
- 253Scan a document from a Windows Vista application
- 254Scan a document from a Windows XP application
- 255Glossy Paper does not feed correctly. What can I do?
- 256When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 257When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 258Where is the USB port on the machine?
- 259The keys on the control panel do not respond.
- 260After I installed Sun JavaVM, some applications will not work correctly.
- 261How do I clear the message "PAPER JAM" from the display?
- 262Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 263How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 264How do I know which receive mode to select?
- 265Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 266Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 267What is Distinctive Ring and how do I program it?
- 268Set the date and time
- 269How do I clean the Scanner to improve the copy or fax quality?
- 270How do I re-install the drivers?
- 271Is there any way to reduce Ink consumption when printing from my computer?
- 272When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 273How do I replace the Ink Cartridge?
- 274What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 275When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 276Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 277When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
- 278What does "COMM.ERROR" on the LCD display mean?
- 279What is the "Station ID" and how do I set it?
- 280I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 281What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 282The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 283I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 284What is MFL-Pro Suite Software?
- 285What is the BRAdmin Professional software used for?
- 286Where do I find manuals for my Brother machine?
- 287When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 288I'm using Windows and the print speed is too slow. What can I do?
- 289How do I print envelopes?
- 290I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 291Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 292Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 293I'm unable to access the media (memory) card in the media slot. What can I do?
- 294While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 295Images of the thumbnail page from the media (memory) card won't print.
- 296How do I load paper?