FAQs & Troubleshooting
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296 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2One or more of my colors are not printing (blank). What can I do?
- 3Can I set my Brother machine to forward the faxes I receive to another location?
- 4Pre-Required Procedures (Linux)
- 5I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 6Configure and use PC-FAX (CUPS) (Linux)
- 7How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 8Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 9What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 10The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 11I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 12I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14How do I load paper?
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16Scan and save a document in PDF format (Scan to File)
- 17How do I clear Machine Error 46?
- 18Can I print a report that will show all of my Speed Dial and Group numbers?
- 19How do I factory reset the print server?
- 20Why can't I print when an ink cartridge is empty?
- 21When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 22Open the Status Monitor
- 23I cannot make borderless prints.
- 24Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 25When I print photos, the color quality is not good.
- 26Can I print using only the black ink cartridge when the Color cartridges have run out?
- 27Where is the USB port on the machine?
- 28How do I re-install the drivers?
- 29The print speed is very slow when I use XML Paper Specification Printer Driver.
- 30The keys on the control panel do not respond.
- 31Send a fax using PC-FAX with LPD/LPRng (Linux)
- 32I want to print using CUPS while keeping SELinux enabled. (Linux)
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34Configure a cover page for PC-FAX.
- 35I cannot print over a network using the XML Paper Specification Printer Driver.
- 36I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 37How do I set up my Brother machine's built-in Message Center?
- 38Clear the message "Awaiting Redial"
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 43Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 46ControlCenter3 displays a blank screen at startup (Windows)
- 47Locate files scanned with ControlCenter3 (For Windows)
- 48Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 49Create or view a XML Paper Specification document
- 50I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.