FAQs & Troubleshooting
Latest |
123 Results
- 127.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301.06.2023Delete print jobs from the print queue.
- 416.05.2023I cannot print from my computer via USB.
- 527.03.2023Change the printer driver settings (Windows/macOS)
- 627.03.2023The printer status is Offline or Paused.
- 715.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 814.02.2023Scan a document in Windows 8 and Windows 10.
- 913.12.2022How to identify your Operating System (OS).
- 1015.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1120.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 1209.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 1320.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 1401.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1510.11.2021Open the Control Panel (For Windows)
- 1616.07.2020Cannot print after a Windows 10 update (June 2020)
- 1714.06.2019Windows 10 Support Information
- 1817.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 1901.04.2016I'm using Macintosh. What is the PreScan option used for?
- 2025.03.2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 2125.03.2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 2225.03.2016Can I print from or scan to Android™ Smartphone?
- 2325.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 2424.03.2016Is my Brother machine compatible with third party print servers?
- 2524.03.2016I cannot scan via USB. (Mac OS X)
- 2624.03.2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 2724.03.2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 2821.04.2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2920.11.2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 3025.09.2014I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 3119.09.2014Why doesn't my Brother machine have a dial tone?
- 3205.06.2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 3317.02.2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 3427.01.2014I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 3527.01.2014I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 3627.01.2014I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 3727.01.2014How can I improve poor print quality?
- 3827.01.2014What is the "Station ID" and how do I set it?
- 3920.01.2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 4017.01.2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 4117.01.2014Scan an image and insert it in a Windows XP application
- 4217.01.2014Scan a document from a Windows XP application
- 4326.11.2013I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 4417.05.2013Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4517.05.2013Windows 7 Support Information
- 4615.05.2013How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
- 4710.05.2013Why doesn't the machine answer when receiving a call?
- 4810.05.2013"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 4910.05.2013My FAX/MFC will not Dial. Why?
- 5025.04.2013Verify if the Brother machine has a dial tone