FAQs & Troubleshooting
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272 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 4When I print, the pages are smudged with ink. What should I do?
- 5What driver package format is supported by my Linux distribution?
- 6How do I clear Machine Error 46?
- 7I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 8I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 9ControlCenter3 displays a blank screen at startup (Windows)
- 10Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 14What is Distinctive Ring and how do I program it?
- 15Can I still receive faxes or calls when the machine is switched off?
- 16I'm using Macintosh®. What are the settings in the Scanner window used for?
- 17My machine does regular cleaning cycles in the night. How can I correct this?
- 18Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 19I cannot scan when using SELinux (Security-Enhanced Linux)
- 20Delete print jobs from the print queue.
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 23I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 24Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 25Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 26When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 27Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 28Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 29Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 30The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 31Clear the message "Awaiting Redial"
- 32When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34Uninstall Scan-key-tool. (Linux)
- 35Can I print from or scan to Android™ Smartphone?
- 36How do I make a copy on my Brother machine?
- 37I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 38Does NC-2200w work with Windows Vista?
- 39Why is it necessary for my machine to go through regular cleaning cycles?
- 40I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 41Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 42After I installed Sun JavaVM, some applications will not work correctly.
- 43When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 44What does "COMM.ERROR" on the LCD display mean?
- 45Images of the thumbnail page from the media (memory) card won't print.
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47Configure and use PC-FAX (CUPS) (Linux)
- 48Paper size settings are unavailable when I print from OpenOffice (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)