FAQs & Troubleshooting
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185 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4Where can I find the printer's network settings, such as IP address?
- 5Which interface can I use?
- 6Installing the software
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11Use Remote Update to download files to your printer from a USB flash drive
- 12How can I reset the printer?
- 13How do I install/change the RD roll?
- 14How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 15(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17What methods can I use to configure wireless settings?
- 18How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20I cannot connect my printer to a Windows 11 computer via USB.
- 21How to set the Head Unit
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24What Android™ mobile application can I use?
- 25Using the Device Settings (for Windows)
- 26How to replace the coin cell battery
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29How do I connect the printer to my mobile device via Bluetooth®?
- 30The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 31When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33What iOS mobile application can I use?
- 34Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36What is the default User ID and Password for BRAdmin Light or Professional?
- 37How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 39Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 40How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 41How to use the Paper Size Setup (for Windows)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43(Video) When I print many continuous labels, part of the label data is printed twice.
- 44I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 45How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 46How to set the Platen Roller
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48Print free-length labels with the set length (Linux®)
- 49Creating a label with GIMP (Linux®)
- 50The printer does not enter the sleep mode when it is connected via a wireless LAN.