FAQs & Troubleshooting
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149 Results
- 1Adding a custom media size for continuous roll (Linux®)
- 2P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 4How do I clean my printer?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6What is the Label List? (P-touch Editor 5.x for Windows)
- 7When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8Print free-length labels with the set length (Linux®)
- 9How to use the Paper Size Setup (for Windows)
- 10How do I reset network setting?
- 11The power button does not light up.
- 12Using P-touch Template Settings
- 13A security warning appears when accessing Web Based Management via HTTPS.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15The Printer Setting Tool does not start.
- 16I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 17How to open the Devices and Printers window
- 18What kinds of software or functions are available for this printer?
- 19How do I install/change the RD roll?
- 20Labels are jammed in the machine or are not ejected correctly after printing.
- 21How to set the Head Unit
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23What Android™ mobile application can I use?
- 24Installing the software (for Windows)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26The paper settings specified from the server computer are not reflected on the client computer.
- 27What do the indicator lights mean?
- 28How to use the Numbering function (P-touch Editor 5.x for Windows)
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30Installing the LPR driver and CUPS wrapper driver (Linux®)
- 31Installing a CA certificate
- 32Using the Communication settings (for Windows)
- 33How to use P-touch Library
- 34The media cannot be fed to the beginning of a label.
- 35How to share your printer in Windows 7 in a network-shared environment.
- 36How do I switch to and use the mass storage mode?
- 37Can I directly operate my printer from a self-developed application software and print a label?
- 38How do I uninstall the printer driver?
- 39I connected multiple printers of the same model to one computer but can only print from one of them.
- 40How to delete the registry information and files related to the printer driver
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42How to insert the Label Support
- 43Install BRAdmin Professional 3
- 44I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 45I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 46I cannot print from the client computer to the printer on the print server. (Linux®)
- 47I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 48How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 49Using Web Based Management
- 50Can I print out the printer settings?