FAQs & Troubleshooting
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148 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3How do I install/change the RD roll?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9What Android™ mobile application can I use?
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12Adding a custom media size for continuous roll (Linux®)
- 13Which interface can I use?
- 14When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 15When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 16I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How do I transfer label templates with P-touch Transfer Express?
- 19The Printer Setting Tool does not start.
- 20The printing position shifts vertically or horizontally. (Linux®)
- 21Print free-length labels with the set length (Linux®)
- 22How to open the Devices and Printers window
- 23Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 24(Video) When I print many continuous labels, part of the label data is printed twice.
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 27How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 29I cannot print after updating the firmware or font data.
- 30A security warning appears when accessing Web Based Management via HTTPS.
- 31How to set the Platen Roller
- 32Creating a label with OpenOffice (Linux®)
- 33Can I set a different media width when using an OpenOffice template? (Linux®)
- 34How to install Brother software on a computer not connected to the Internet
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36How to use the Paper Size Setup (for Windows)
- 37Installing the software (for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 40Printing is not possible. (USB connection)
- 41The power button does not light up.
- 42I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 43The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 44Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 45Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 46The print result does not improve even if I adjust the print density.
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48Are there any drivers available for FreeBSD? (Linux®)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Uninstalling the printer drivers (Linux®)