FAQs & Troubleshooting
Latest |
244 Results
- 105.11.2024I cannot install the printer driver or print in Windows 11.
- 215.10.2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 327.09.2024Where can I find my Brother printer's serial number?
- 427.09.2024What Android™ mobile application can I use?
- 527.09.2024What iOS mobile application can I use?
- 617.09.2024How do I uninstall the printer driver?
- 719.08.2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 819.08.2024How to identify the printer's firmware version
- 919.08.2024How do I transfer label or slip templates?
- 1023.07.2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1130.05.2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1230.05.2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1330.05.2024(Video) 2-color labels are not printed clearly from a Mac.
- 1430.05.2024(Video) Lines appear in areas with a high red density level.
- 1530.05.2024(Video) When printing solid red areas, the color may be uneven.
- 1630.05.2024(Video) When I print many continuous labels, part of the label data is printed twice.
- 1730.05.2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1830.05.2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1930.05.2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 2030.05.2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 2130.05.2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2230.05.2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2330.05.2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2430.05.2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2530.05.2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2629.03.2024(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 2729.02.2024(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 2829.02.2024(Video) Small characters or thin lines are printed faintly.
- 2929.02.2024(Video) Printed barcodes cannot be read.
- 3029.02.2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 3129.02.2024(Video) 2-color Printing is not possible.
- 3209.01.2024Wireless setup: Connect your printer to your computer.
- 3318.10.2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3418.10.20232-color labels are not printed clearly from a Mac.
- 3518.10.2023How do I connect my computer to the printer using the Wireless Direct mode?
- 3618.10.2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 3718.10.2023How to open the Devices and Printers window
- 3818.10.2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 3918.10.2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 4018.10.2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 4118.10.2023How do I connect the printer to my computer using a USB cable?
- 4218.10.2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 4318.10.2023How to identify your Operating System (OS) for Windows or Mac
- 4418.10.2023Printing is not possible. (USB connection)
- 4512.06.2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 4612.06.2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4712.06.2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4812.06.2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 4912.06.2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 5012.06.2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)