FAQs & Troubleshooting
Latest |
246 Results
- 114.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 214.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 310.01.2024What is the default password for my Brother machine?
- 404.12.2023Toner Low
- 525.08.2023How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 610.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 727.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 808.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 906.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1101.06.2023Add your Brother machine with AirPrint (macOS)
- 1201.06.2023Delete print jobs from the print queue.
- 1316.05.2023I cannot print from my computer via USB.
- 1426.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1507.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1603.04.2023Change machine settings from your computer.
- 1727.03.2023"Offline" appears on the Status Monitor.
- 1827.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1927.03.2023Change the printer driver settings (Windows/macOS)
- 2027.03.2023The printer status is Offline or Paused.
- 2115.02.2023How to use Driver Deployment Wizard(only available for Windows)
- 2215.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2314.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2406.01.2023Condensation
- 2519.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 2619.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2713.12.2022How to identify your Operating System (OS).
- 2824.11.2022Import a Certificate and Private Key
- 2915.11.2022Export the Certificate and Private Key
- 3025.10.2022Print Documents Securely Using SSL/TLS
- 3124.10.2022Install a Certificate on Your Brother Machine
- 3217.10.2022Register the IC card for user authentication in Secure Function Lock
- 3313.10.2022Print the Network Configuration Report
- 3403.10.2022Restrict the functions available on your Brother machine and the number of prints.
- 3527.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3631.08.2022Carry out calibration to improve the color density
- 3730.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3809.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3928.07.2022Update the Driver or Firmware for your Brother machine
- 4019.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4130.06.2022Check the Node Name of the Brother machine
- 4223.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4320.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4420.06.2022Access Web Based Management
- 4509.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4620.04.2022Uninstall the Brother Software and Drivers (Windows)
- 4714.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4811.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 4911.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5001.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.