FAQs & Troubleshooting
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247 Results
- 1What is Brother iPrint&Scan?
- 2Adjust color settings by using the custom setting in the printer driver
- 3The printer status is Offline or Paused.
- 4Change the printer driver settings (Windows/macOS)
- 5Use Universal Print (Windows)
- 6Curled or wavy
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Load A4/Letter paper
- 10How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13Calibrate or Calibration Failed or Calibration.
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15I cannot find some options in the Print dialog box (macOS 11 or later)
- 16Where can I download Brother iPrint&Scan application for Mac?
- 17Install a Certificate on Your Brother Machine
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 21Replace Laser
- 22Paper is Jammed in the Back of the Machine
- 23Replace the Toner Cartridge
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Setup a Brother machine on a wireless (Wi-Fi) network.
- 28I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 29Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 30Reduce Printing Noise
- 31How to identify your Operating System (OS).
- 32Tray 2 Error / Tray 3 Error / Tray 4 Error
- 33Unpack your Brother machine
- 34What driver package format is supported by my Linux distribution?
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Restrict changing machine settings for users.
- 37Configure the Store Print Log to Network Settings Using Web Based Management
- 38Load Paper in the Multi‑purpose Tray (MP Tray)
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40What is Storage PC Print Data using Active Directory®? (Windows)
- 41(Video) Unpack your Brother machine
- 42Delete print jobs from the print queue.
- 43Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45What is AirPrint?
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Toner Error
- 48WT Box End Soon
- 492-sided Disabled
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".