FAQs & Troubleshooting
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179 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Replace Belt
- 4Jam Rear
- 5Jam Tray / Jam Tray 1 / Jam Tray 2
- 6Print the Network Configuration Report.
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Jam 2-sided
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Can I print on transparencies e.g. for overhead projectors?
- 11Can I print from or scan to Android™ Smartphone?
- 12Adjust color settings by using the custom setting in the printer driver
- 13Change the printer driver settings (Windows/macOS)
- 14Replace WT Box
- 15Jam Inside
- 16Jam MP Tray
- 17Load paper in the paper tray
- 18Delete print jobs from the print queue.
- 19How to identify your Operating System (OS).
- 20Important points you need to confirm before configuring your Brother machine for a wireless network.
- 21Cartridge Error
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25The printer status is Offline or Paused.
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 30Drum End Soon
- 31Clean the paper pick-up roller
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33Enable the Brother machine's network interface.
- 34Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37What is AirPrint?
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Print both sides of paper or a booklet automatically
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41The color of your printouts is not what you expected
- 42Toner Low
- 43Cooling Down
- 44Out of Memory / Print Data Full
- 45Replace Drum
- 46Reset the print server to the default factory settings.
- 47Turn the Toner Save Mode on or off.
- 48Clean the drum unit
- 49Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 50Clean the inside of the machine