FAQs & Troubleshooting
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179 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Load paper in the paper tray
- 4Jam Inside
- 5Install the optional lower tray
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7Print Unable XX
- 8I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 9Jam MP Tray
- 10Replace Drum
- 11Carry out calibration to improve the color density
- 12Enable the Brother machine's network interface.
- 13What is Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Reset the print server to the default factory settings.
- 16Print both sides of paper or a booklet automatically
- 17What is the recommended paper?
- 18Open the Control Panel (For Windows)
- 19Important points you need to confirm before configuring your Brother machine for a wireless network.
- 20Adjust color settings by using the custom setting in the printer driver
- 21Replace Belt
- 22Jam 2-sided
- 23Jam Rear
- 24Clean the corona wire
- 25Replace Toner
- 26Replace Fuser
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 30Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32How to identify your Operating System (OS).
- 33Replace Laser
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35My Brother machine has no power.
- 36Replace WT Box
- 37Jam Tray / Jam Tray 1 / Jam Tray 2
- 38Curled or wavy
- 39Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 40Install extra memory
- 41Turn the Toner Save Mode on or off.
- 42Set up your Brother machine on a wireless network.
- 43Open the Status Monitor
- 44Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48I cannot view the HTML format manual (web manual).
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50What is AirPrint?