FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2I cannot print using my Brother machine on a wireless network (Mac)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Replace the Toner Cartridge
- 8Load and Print Thick Paper Using the Paper Tray
- 9Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 10What is AirPrint?
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(Video) Unpack your Brother machine
- 14Reset the Network Settings to the Factory Settings
- 15Print the Network Configuration Report
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17(Video) Set up your Brother machine
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Paper is Jammed in the 2-sided Tray
- 21Paper is Jammed inside the Machine
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23Replace Drum
- 24Install the optional lower tray
- 25Print Documents Securely Using SSL/TLS
- 26What is the default password for my Brother machine?
- 27My printer takes a long time to start printing when using Airprint. (iOS 16)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Send an Email with User Authentication
- 32Install a Certificate on Your Brother Machine
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34What is Brother iPrint&Scan?
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36Clean the Paper Pick-up Rollers
- 37Size mismatch
- 38What can happen if the wrong paper is used in your machine.
- 39Ghost
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Clean the Machine
- 42I get a TS error when trying to print on a wireless network.
- 43Access Web Based Management
- 44Print as a Poster (Windows®)
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46(Video) Connect the cord
- 47Printing/ Scanning with a mobile device
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.