FAQs & Troubleshooting
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Latest |
100 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 129.05.2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 228.05.2024Toner Low or Prepare New Toner Cartridge
- 328.05.2024Drum End Soon
- 408.02.2024(Video) Paper is Jammed in the 2-sided Tray
- 508.02.2024(Video) Paper is Jammed inside the Machine
- 608.02.2024(Video) Paper is Jammed in the Back of the Machine
- 708.02.2024(Video) Paper is Jammed in the Paper Tray
- 808.02.2024(Video) Paper is Jammed in the MP tray
- 910.01.2024What is the default password for my Brother machine?
- 1007.12.2023Replace the Toner Cartridge *
- 1107.12.2023Print the Network Configuration Report *
- 1207.12.2023Access Web Based Management *
- 1307.12.2023Clean the Paper Pick-up Rollers *
- 1407.12.2023Clean the Drum Unit *
- 1507.12.2023Paper is Jammed in the 2-sided Tray *
- 1607.12.2023Paper is Jammed in the Back of the Machine *
- 1707.12.2023Paper is Jammed inside the Machine *
- 1807.12.2023Paper is Jammed in the Paper Tray *
- 1907.12.2023Paper is Jammed in the MP tray *
- 2007.12.2023Clean the Corona Wire *
- 2107.12.2023Replace the Drum Unit *
- 2207.12.2023Reset the Network Settings to the Factory Settings *
- 2302.10.2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2407.09.2023Wrong Toner or Wrong Toner Cartridge
- 2507.09.2023Self-Diagnostic
- 2610.08.2023(Video) Set up your Brother machine
- 2710.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2826.07.2023What is the recommended paper?
- 2926.07.2023The printer status is Offline or Paused.
- 3026.07.2023Media Type Mismatch or Media Mismatch
- 3126.07.2023Cannot Detect
- 3220.07.2023Check the firmware version.
- 3320.07.2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3420.07.2023Poor fixing
- 3520.07.2023Toner specks
- 3620.07.2023Lines across the page
- 3720.07.2023Ghosting images
- 3820.07.2023Black lines down the page
- 3905.07.2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4006.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4106.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4201.06.2023Add your Brother machine with AirPrint (macOS)
- 4301.06.2023Delete print jobs from the print queue.
- 4416.05.2023I cannot print from my computer via USB.
- 4527.03.2023Change the printer driver settings (Windows)
- 4627.03.2023"Offline" appears on the Status Monitor. (Windows)
- 4731.01.2023Out of Memory
- 4823.01.2023Update the Driver or Firmware for your Brother machine
- 4923.01.2023Where can I find my Brother machine's serial number?
- 5019.12.2022Can I use non-Brother or third party supplies with the Brother machine?