FAQs & Troubleshooting
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218 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Connect the cord
- 7(Video) Cannot Detect
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9(Video) Paper is Jammed inside the Machine
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11(Video) Unpack your Brother machine and install the toner cartridge
- 12(Video) Replace the Toner Cartridge
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17What is Brother iPrint&Scan?
- 18Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 19(Video) Paper is Jammed in the Paper Tray
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Toner Low or Prepare New Toner Cartridge
- 27Reset Your Brother Machine
- 28Replace Drum
- 29Load Paper in the Paper Tray
- 30Manage Your Network Machine Securely Using Web Based Management
- 31Load and Print Labels Using the MP Tray
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33How to identify your Operating System (OS).
- 34Disable the APIPA protocol.
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36(Video) Set up your Brother machine
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Add your Brother machine with AirPrint (macOS)
- 39What driver package format is supported by my Linux distribution?
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41Manage Multiple Certificates
- 42Size Error DX or Size Error 2-sided
- 43After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 44Send an Email Securely Using SSL/TLS
- 45Import a Certificate and Private Key
- 46Install a Certificate on Your Brother Machine
- 47The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 48What kind of envelopes and labels are recommended for printing?
- 49Enable the Brother machine's network interface.
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)